Speaker Lecture Series
Bertolini Student Center —East End 1st Floor
Thurs. Nov. 10, 2011 9 am- Noon University of San Francisco, Santa Rosa Campus
Presented by: Cate Griffiths
Self-awareness: exercises that reveal your own conflict style, hot buttons and triggers, and how to listen to and understand people who press those hot buttons. Role-playing scenarios: common scenes with difficult people, with an emphasis on managing or leading difficult people. Intra-personal and inter-personal skills required to deal successfully with difficult people. Group debriefing and insights. Cate Griffiths has worked extensivley in Sonoma County’s courts and communities, taught mediation and conflict skills since 2005, and handled more than 500 disputes. The workshop will provide methods and skill sets for how to overcome the fear of interacting with a difficult person and how to manage difficult people.
Wed. Oct. 26, 2011 Noon-1pm | Center for Student Leadership | Bertolini Bldg., East End, 1st Floor | Santa Rosa Junior College
• Know What You Want and Have Something to Offer: Goal Setting in Relation to Negotiations Using Techniques and Strategies
• Deadlines and the art of Discretion
• Keep the Ball Bouncing- Directing Negotiations like a Tennis Match: Offers, Counter Offers, Concessions, Alternative Outcomes and Flexibility
• Grace, Gratitude, and The Power of Influence- How to build common ground and develop a mutually beneficial outcome.
• Gathering Intelligence: Know Your Opposition: Understanding Driving factors for the Negotiation from the other side's perspective.
Presented by Michelle Martin
Michelle Martin is a highly motivated and successful entrepreneur in Sonoma County. She is a visionary, and often called “the compass” by the people in her life. Her goal in life is to provide exemplary leadership by blending innovation, creativity and integrity into every project she is a part of. She helps people find solutions to difficult challenges through negotiation, strategy, goal setting and diligent planning. Michelle has been working with Primerica Financial Services for 14 years and has built a successful financial brokerage in Petaluma and is currently expanding her business further into Sonoma, Marin, Napa and Solano counties, as well as Nevada and Texas.
Contact: Diana Ruiz, President (WGLI); dianaruiz@WGLI.org (707) 481-4968
Sahara Chaldean, Coordinator (Center for Student Leadership); (707) 527-4460


